John Muir Health logo
  • Patients
    About MyChart
    Locating Patients
    Medicare
    New Patients
    New to the Area
    Payment & Insurance
    Preparing for Surgery
    Pre-Register for a Visit
    Registration & Forms
    Request a Health Record
    Security Center
    Video Visits
  • Services
    Addiction Medicine
    Behavioral Health
    Cancer
    Cardiovascular Services
    Children's Specialty Services
    Digestive Health
    Emergency Services
    Lab Services
    Medical Imaging
    Neurosciences
    Orthopedics
    Physical Rehabilitation
    Pregnancy & New Parent
    Primary Care
    Urgent Care
    ALL SERVICES
  • Education
    Classes, Screenings & Support Groups
    Clinical Trials
    Conditions & Treatments
    Health & Wellness
  • Health Professionals
    Careers
    Clinical Research
    Family Medicine Residency Program
    John Muir Medical Group
    Medical Staff
    Nursing
    Pharmacy Residency Program
    Resources
    Training & Education
    Video & Publication Center
  • About Us
    Annual Reports
    Awards & Recognition
    Board of Directors
    Community Commitment
    Employers, Brokers, & Health Plans
    Executive Team
    Make a Gift
    Mission & Vision
    Partnerships
    Media Center
MyChart Login
  • Schedule Appt
  • Find a location
  • Find a doctor
    Find a doctor
  • Pay a bill
  • Find a job

Get the latest COVID-19 vaccine information. LEARN MORE >

  1. Home
  2. Services
  3. Urgent Care

Urgent Care

Our Urgent Care Centers are open for non-life threatening medical conditions.

For a medical emergency, call 911 or go to the nearest emergency room.

SAFETY PRECAUTIONS

Video visits   Video visits Universal masking   Universal masking
Physical distancing   Physical distancing Temperature and symptom screening   Temperature & symptom screening
Cleaning and disinfecting   Cleaning & disinfecting   Increased visitor restrictions   Increased visitor restrictions
Answer the question below to schedule an Urgent Care appointment online

Select visit type

In Person Video Visit

We are caring for patients with possible COVID-19 symptoms in separate areas from patients with other symptoms.

To schedule online for the appropriate type of appointment, please indicate whether any of the following applies to the patient:

  1. Current respiratory symptoms (example: fever, cough, shortness of breath, sore throat, runny nose, or any other new respiratory symptom).
  2. Received a positive COVID test within the past 14 days or has had close contact to a person diagnosed with COVID-19.
  3. Lives or works in a group care facility.
Yes No
Please note: The Symptom Screening Tool (the “Tool”) does not provide medical advice. The Tool relies on the information provided by the user which John Muir Health does not independently verify. John Muir Health assumes no responsibility for how you use the information you obtain from this Tool. In no event shall John Muir Health, or any of its officers, directors, employees, agents, or representatives, be liable to you or have any responsibility of any kind to you under any theory of liability or indemnity related to or arising out of your use of the information presented or contained herein. No physician-patient relationship is created by use of this Tool.

COVID-19 Vaccination Screener

To schedule your vaccination appointment, please check each item to confirm the following:

NEXT

Information and Hours

We offer same-day and next-day care for non-emergency needs. Appointments are often available within the hour. To be seen earlier than the soonest online appointment, please call. Walk-ins are accepted, but you may wait longer than if you schedule an appointment ahead of time. 

  • Berkeley 510-985-5000 
    Mon-Fri 8am - 8pm; Sat-Sun 8am - 2pm
  • Brentwood 925-308-8111
    Mon-Fri 9am - 9pm; Sat-Sun 9am - 6pm
  • Concord 925-674-2500
    Mon-Fri 9am - 6pm; Sat-Sun 9am - 6pm
  • Pleasanton 925-224-0700
    Mon-Fri 9am - 8pm; Sat-Sun 9am - 6pm
  • San Ramon 925-543-0290
    Mon-Fri 9am - 6pm; Sat-Sun 9am - 6pm
  • Walnut Creek 925-296-9000
    Mon-Fri 8am - 9pm; Sat-Sun 8am - 6pm
  • Holiday Hours: 9am - 3pm

See accepted insurance plans.

When to Visit Our Urgent Care Centers

The seriousness and nature of your illness or injury determines where you should seek care. We offer care for many urgent, non-life threatening medical symptoms.

If you are concerned that your condition may be an emergency, please call your personal physician, 911, or go to the nearest emergency room.

Visit an URGENT CARE CENTER if you have mild to moderate symptoms Go directly to an EMERGENCY ROOM if you have severe conditions 
  • Joint and muscle pain
  • Rash
  • Abdominal pain (mild to moderate)
  • Urination concerns
  • Headache (mild to moderate)
  • Minor cuts
  • Ear pain
  • Sore throat and sinus pain
  • Cough and fever
  • Difficulty breathing
  • Unconsciousness
  • Severe bleeding
  • Poisoning or suspected poisoning
  • Chest pain or pressure
  • Moderate to severe burns
  • Convulsions or seizures
  • Serious head, neck, or back injury
  • Loss of limb or obvious broken bone
  • Severe abdominal pain (fever or vomiting)
Make an appointment with your PRIMARY CARE DOCTOR for
  • Chronic pain
  • Chronic disease management
  • Physicals

If you don't have a primary care doctor, check out our doctors

 
What to Bring With You

To minimize your wait time to see an urgent care doctor, we encourage you to schedule an appointment above or through MyChart, or by calling a John Muir Health Urgent Care Center near you. Our staff will provide you with a same-day or next-day appointment at one of our convenient urgent care locations. Walk-ins are accepted, but you may wait longer than if you schedule an appointment ahead of time. Appointments are often available within the hour. Please bring with you:

  • A current list of your medications, including over-the-counter medications
  • A current list of vitamins, supplements, and herbal products you are taking
  • A current list of your known allergies
  • Your insurance card and co-payment, if required
Payment For Services

Insurance: We accept most health insurance plans. View our complete list of plans. Depending on your plan details, your insurer may not cover part or all of your treatment costs. Please contact your insurance carrier for questions about what’s covered and how much your co-pay amount will be, as our Urgent Care Centers collect the co-pay amount at the time of service.

Self-Pay: If you’re planning to pay for your visit yourself, the office staff will collect the full amount due at the time of your appointment. We offer several convenient ways to pay for your visit, including:

  • Cash or check
  • MasterCard / Visa (debit or credit)
  • American Express
  • Discover
Chat to ask COVID-19 vaccine questions
Chat
ABOUT
About Us
Board of Directors
Executive Team
Awards & Recognition
Partnerships
Community Commitment
Employers, Brokers & Health Plans
NEWS & PRESS
Media Center
Annual Reports
GET INVOLVED
Careers
Volunteer
Make a Gift
CONTACT
Email Us
PRIVACY
Privacy Policy
Website Privacy
Terms of Use
Security Center
Follow Us

© John Muir Health All rights reserved.

John Muir Health is accredited by The Joint Commission. 

We use cookies to measure website traffic and personalize content for a better browsing experience. By using this website, you consent to our cookies. For more details, see our Website Privacy Policy.